Operations and back office
Invoice capture and reconciliation, customer and employee onboarding, approvals, recurring reports, and the spreadsheets that hold them together.
AI and automation designed, built, and run for you: operations workflows, AI agents, engineering pipelines, and the integrations between your systems. One predictable monthly retainer.
Back-office processes that run every day.
Language models doing real work, with review.
Pipelines and infrastructure without the toil.
Data that moves once, correctly.
Most of the value sits in unglamorous, repeated work. We start where hours are lost and mistakes are costly.
Invoice capture and reconciliation, customer and employee onboarding, approvals, recurring reports, and the spreadsheets that hold them together.
Document triage and data extraction, drafted replies for support and sales, and internal assistants that answer from your own knowledge, with a person approving what matters.
Build and release pipelines, infrastructure as code, environment provisioning, automated testing gates, and alert triage, so engineers spend less time on toil.
Connecting CRM, finance, ERP, support, and internal tools so data moves once and correctly, without re-keying between systems.
You do not need a strategy document to start. You need one process that wastes time every week.
If three or more of these sound familiar, that process is worth a conversation.
Automation is never finished. The retainer keeps it working and keeps it improving.
Start with one process. Prove it works. Then expand, one monthly review at a time.
We walk through the process with the people who do it, see where the time goes, and pick the highest-value place to start.
We automate the routine path and keep a person approving decisions that need judgement, tested against your real cases before it goes live.
Workflows are monitored, documented, and owned. Catching and fixing failures is part of the retainer, not a separate support contract.
Each monthly review picks the next process, based on where time is still being lost and what the business needs next.
Have a process in mind already?
Book a discovery callBecause Autano also runs AI governance, controls are designed into each workflow rather than bolted on afterwards.
Decisions with financial, legal, or customer impact keep a person in the loop, with clear rules for when automation hands over.
What ran, what it decided, and who approved it is recorded, so questions from customers or auditors have answers.
Each automation uses only the systems and data it needs, with credentials managed and reviewed as part of the engagement.
Anything not covered here is a good first question for the discovery call.
We start from the systems you already run, use proven automation and AI platforms where they fit, and build custom only where they do not. The recommendation, and the reasons for it, are part of the proposal.
It can be, with the right design. Before anything is built, we set out which data each workflow touches, where it is processed, and which steps a person reviews.
On the same predictable monthly retainer as the rest of Autano. The retainer covers building, running, and improving your workflows, and the proposal states exactly what is in scope.
Monitoring catches failures, and fixing them is part of the retainer. Every workflow is documented, so nothing depends on one person remembering how it works.
No. Most automation connects the systems you already have. Where a system is genuinely holding the work back, we will say so, and modernisation can be scoped separately.
Tell us where the hours go. We will reply personally to arrange a discovery call, and come prepared with questions about that process.
Prefer to write directly? hello@autano.com
We will reply to your work email to arrange the call.